Senior Dispatcher - Superior Completion Services

Senior Dispatcher

Superior Completion Services is excited to seek the position of a Senior Dispatcher in our Lafayette, LA office. Join our dynamic team as a Senior Dispatcher, where you'll play a key role in keeping our operations moving. You'll coordinate logistics, schedule and order trucks, manage loading and unloading, and ensure all shipping documentation is accurate and timely. You'll also prepare REQs and POs, support daily facility operations, and help keep deliveries on track, cost-effective, and compliant. If you thrive in a fast-paced environment and love being at the center of the action, this role puts you right where the momentum happens.

Essential Duties And Responsibilities

• Coordinate and schedule all inbound and outbound trucking operations to support facility and customer requirements.
• Order and dispatch trucks based on operational priorities and availability.
• Oversee the loading and unloading of trucks to ensure accuracy, safety, and efficiency.
• Prepare and process requisitions (REQs) and purchase orders (POs) for trucking services and related expenses.
• Maintain accurate records of shipments, deliveries, freight bills, and supporting logistics documentation.
• Communicate regularly with the facility supervisor regarding trucking schedules, material status, and potential delays.
• Track and report on logistics performance metrics such as delivery times, costs, and vendor performance.
• Ensure compliance with company policies, DOT regulations, and safety standards related to transportation and facility operations.
• Collaborate with vendors, drivers, and internal departments to resolve delivery or scheduling issues promptly.
• Assist the facility supervisor with daily operational support, including inventory control, maintenance coordination, and workflow organization.
• Receive, prioritize, and dispatch work orders to appropriate supervisors, technicians, and contractors to ensure timely response and completion.
• Serve as the primary communication link between facility personnel, vendors, and administrative teams regarding work orders, emergencies, and scheduled activities.
• Maintain detailed records of work orders, emergency calls, and maintenance requests using spreadsheets and ERP systems.
• Assist the facility supervisor with monitoring vendor contracts, scheduling recurring services, and tracking work completion.
• Generate and distribute operational documents such as route sheets, contact lists, maintenance schedules, and calendars to keep stakeholders informed.
• Support inventory control by requesting and tracking equipment and supply needs for facility operations.
• Assist with logistics coordination for semi-truck loads, ensuring accurate documentation and communication for incoming and outgoing equipment shipments.
• Provide administrative support to the facility supervisor, including preparation of reports, data collection, and project tracking.
• Respond quickly to emergency situations, ensuring appropriate personnel are dispatched and follow-up documentation is completed.
• Perform light building maintenance, including minor plumbing and electrical tasks, as needed.
• Support compliance with facility safety protocols and operational procedures.
• Perform additional duties as assigned to support facility operations.

Education & Experience

• High School Diploma or Equivalent Required
• A minimum of seven years related experience and/or training, preferably in the oil and gas industry; or equivalent combination of education and experience.

Technical Skills

• Proficiency in ERP systems and Microsoft Office Suite (Excel, Outlook, Word).
• Ability to operate standard office equipment (computer, copier, fax, phone system).
• Strong organizational and communication skills for coordinating multiple priorities.
• Demonstrates effective verbal and written communication at all levels of the organization.
• Handles frequent changes, delays, or unexpected events calmly and effectively.
• Collects, researches, and analyzes data to support decisions.
• Works independently and knows when to escalate issues.
• Builds and maintains positive internal and external relationships.
• Plans and manages time efficiently in a fast-paced environment.

Work Environment/Physical Requirements

• Sitting - for extended periods without being able to leave the work area.
• Standing - for extended periods of time without being able to leave the work area.
• Climbing - ladders, scaffolding, work in overhead areas, etc.
• Walking - considerable distances.
• Lifting - up to 50 lbs. maximum & frequent.
• Pulling and/or pushing – on a frequent basis.
• Carrying - regularly carries objects in his/her arms or on the shoulder(s).
• Grasping - regularly picks up objects with fingers.
• Reaching - regularly required to use hands and arms to reach objects.
• Stooping/Crouching – regularly required to bend forward by bending at the waist or by bending legs and spine.
• Speaking - requires expressing ideas through the spoken word.
• Listening - requires the perception of speech or the nature of sounds in the air.

Personal Protective Equipment Required

• Hard Hat
• Safety Glasses
• Steel-Toe Shoes
• Protective Clothing

Superior Energy Services has Excellent Benefits: Medical, Dental, Vision, Disability, Life, Matching 401(k), and Personal Time Off (PTO)

Superior Energy Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran.

We are an Affirmative Action and Equal Opportunity Employer that does not discriminate against any job applicant because of race, color, religion, natural origin, gender, pregnancy, sexual orientation, age, disability, veteran status, or other characteristics prohibited by law.