Business Operations Coordinator

Business Operations Coordinator (Entry Level)

At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 15,000 associates is diverse and dedicated, caring and creative. Together we're shaping the future of the timeshare industry by doing things never done before. That's part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.

The Business Operations Coordinator will be cross-trained into different roles. This associate will provide the best customer experience possible while setting the stage for a successful sales presentation for guests traveling on Wyndham promotional packages and invited Company Marketing Program tours.

Job Responsibilities

• Represent the Wyndham Destinations brand by maintaining a positive attitude and professional appearance at all times
• Greet, check-in and assign guests to Sales Representatives for Club Wyndham's resort tour presentation
• Determine tour guest eligibility, including but not limited to: proper gift offers, scheduling appropriate tour times, qualifications to tour, etc.
• Maintain accurate inventory of all premiums and cash
• Accurate data entry, including but not limited to Salesforce, tracking spreadsheet documentation/reports, validate premium and cash reports
• Maintain proper inventory of bank and cash reports
• Handle proprietary information in a confidential and classified manner
• Answer calls and guest questions in a calm professional manner
• Track personal progress and goals to improve knowledge of business and self-motivation
• May include preparation of timeshare sales contracts and balancing cash and deposits for contracts department
• Partners and provides information for Sales and/or Marketing Department as necessary
• Preparation and maintenance of legal documents
• General office work and other duties as assigned

Qualifications

Must be available to work varied schedule

Excellent customer service skills

Professional business appearance and positive attitude

Ability to adapt to constant change

Excellent verbal and written communication skills

Must be able to pay close attention to detail

Cash handling experience

Must be organized, self-motivated and goal oriented

Moderate computer and typing skills required, advanced skills preferred

High School Diploma/GED College degree required

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Medical, Dental, Vision, Flexible spending accounts, Life and accident coverage, Disability, Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information), Wish day paid time to volunteer at an approved organization of your choice, 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information), Legal and identity theft plan, Voluntary income protection benefits, Wellness program (subject to provider availability), Employee Assistance Program

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.