Associate Sales Representative

Account Service Representative

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Account Service Representative to join our team!

As the Account Service Representative, we need someone ready to provide a variety of support such as increasing sales, servicing existing customers using key company tracking programs, and utilizing product knowledge to match customers with Dal-Tile products.

Primary Objective Increase Dealer product sales within assigned territory. Improve existing business through current Dealers with a focus on the Studio Direct program and in line with Corporate and Regional objectives. Develop new business within the territory.

Primary Function and Scope

• Enters all call reports within Salesforce and maintains call cadence
• Services existing Studio Direct Dealers by making sales calls, developing business relationships, keeping them apprised of products, product promotions merchandising programs, and training dealer retail sales associates.
• Prospects, secures and registers new Studio Direct Dealers.
• Works with Studio Direct Dealers to specify Dal-Tile products on their residential new and remodel projects.
• Maintains Studio Direct samples and merchandise to position our products as go to for the dealer retail sales associates.
• Presents product knowledge seminars to Dealers during their regular sales meetings.
• Reviews, monitors, and tracks product usage by Dealers and provides follow-up data to GSM.
• Establishes working relationships with all dealer customers to ensure a complete working knowledge of their business practices and/or protocol and has a total working knowledge of all our marketing support materials and how they can best be utilized.
• Communicates merchandising trends and competitive products and product-forecasting needs to GSM.
• Performs all other assigned duties as required.

Experience and Knowledge Required

• High School Diploma required, no experience needed
• Must be able to lift to 50 lbs. repeatedly
• Must possess a valid drivers license

Competencies

• Self-motivated with the ability to work under little or no supervision
• Must possess proven interpersonal skills including influencing and negotiation skills
• Strong verbal, written communication, and presentation skills
• Must be able to exercise independent judgment and demonstrate solid time management and organizational skills
• Has proficient skills using Microsoft Office applications

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.