Temp - Specialist, Tour Marketing Operations & Ticketing

Temp - Specialist, Tour Marketing Operations & Ticketing

At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: Curiosity: We do our best work when we're immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans. Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we're committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

A Little Bit About Our Team

Marketing Operations, positioned at the intersection of marketing and finance, works across Atlantic Music Group (AMG). The role specifically services the Atlantic Urban and 300 Entertainment label(s) as a vital component to the day-to-day workflow. Operating behind the scenes in a creative community, this team supports, from a business perspective, all areas of marketing including, but not limited to: radio promotion, video production, vendor management, touring and ticketing, and WMG's Procure-to-Pay process (PtP). In addition, the team manages all travel and entertainment processes and related budgets across all labels.

Your Role

You are the driving force behind AMG's live event execution. You'll manage all label ticket buys, guest lists, and VIP logistics for AMG artists on tour in the U.S — from organizing internal ticket requests to coordinating executive access at shows. This is a hands-on, autonomous role where no two days are the same. If you're passionate about live music, love being the person everyone counts on, and thrive on keeping chaos organized, this is where you belong.

Here you'll get to:

• Alongside the ticketing manager, work directly with artist management, agents, promoters, and venue reps to secure ticket holds, pricing, and access across markets.
• Assisting in managing detailed buy budgets for internal ticket requests in collaboration with product managers and marketing operations.
• Submit and manage guest lists, as well as transfer digital tickets via platforms like AXS, Ticketmaster, Seatgeek, and Dice.fm.
• Coordinate credentials and ensure AMG executives and VIPs have a seamless experience at Los Angeles shows.
• Attend select shows or build plans to deliver white-glove on-site execution for executives and guests in the LA area.
• Help manage AMG's internal tour tracking systems, including the Festival Tracker and Master Touring Sheet.
• Reconcile expenses and submit ticketing reports using Concur.
• Build trusted relationships with tour managers, promoters, agents, and box offices.

About You

You have 2+ years of experience in ticketing, live events, or tour operations. You enjoy owning your domain and working independently while staying aligned with broader team goals. You have exceptional attention to detail and organizational skills — juggling dozens of shows and moving parts comes naturally to you. You are collaborative, communicative, and capable of building strong relationships across all levels. You are passionate about live music and understand the importance of getting the small things right. You thrive in a fast-paced environment with changing priorities and tight timelines.

We'd love it if you also had:

• Experience using ticketing platforms like Ticketmaster, Account Manager, AXS, Seatgeek, Dice.fm, or similar.
• On-site show experience, especially involving Credential/VIP logistics or executive support.
• A working knowledge of the touring ecosystem, from venues and promoters to artist teams.

As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world's premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands. Together, we are Warner Music Group: Independent Minds. Major Sound.

Love this job and want to apply? Click the "Apply" link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter. Don't be discouraged if you don't hear from us right away. We're taking our time to review all resumes, and to find the best people for WMG. Thanks for your interest in working for WMG. We love it here, and think you will, too.

Warner Music Group is an Equal Opportunity Employer.