Sr Associate, Service Ops Support

Sr. Associate, Service Ops Support

The Los Angeles, CA office of Otis Elevator Company is searching for a highly motivated Sr. Associate, Service Ops Support to ensure efficiency, cost containment and customer satisfaction in a very established market.

Job Responsibilities:

• Support service managers as needed
• Managing the scheduling of maintenance and contractual requirements
• Coordinating and follow up on state safety testing requirements
• Safety support (monthly minutes, accident filing)
• Managing Material and Labor cost to meet monthly targets including vacation tracking
• Track and report performance to estimate on elevator repairs
• Manage customer billing to including tracking sales/margin and assist in inventory review and clean/up
• Reporting (print and distribute as needed)
• Purchasing (enter/open PO's; error status and accrual clean up; resolve vendor issues)
• IPhone Application system data management
• Warehouse (organization, audits, inventory, shipping)

Education/Qualifications:

• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software- word, excel, power point, and outlook
• Candidates must have excellent communication skills and able to work in a highly team-oriented and dynamic environment
• Self-motivated individuals who have the ability to manage many simultaneous projects and responsibilities are a must
• High school education or equivalent

The salary range for this role is $75,000 -$90,000. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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