LVN - Operations Supervisor - Clinical Operations - Los Angeles

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Align yourself with an organization that has a reputation for excellence! Cedars-Sinai was awarded the National Research Corporation's Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We were also awarded the Advisory Board Company's Workplace of the Year. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. Join us! Discover why U.S. News & World Report has named us one of America's Best Hospitals. Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b), we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation. Are you ready to bring your clinical proficiencies to a world-class Medical Group known for the very highest clinical standards? Do you have a passion for the highest quality and patient satisfaction? Then please respond to this dynamic opportunity available with one of the best places to work in Southern California! We would be happy to hear from you. The Cedars-Sinai Medical Network is committed to helping primary care and specialist physicians provide excellent care to all their patients, who benefit from convenient access to primary and specialty care physicians and seamless coordination of care between them. As a part of Cedars-Sinai, our physicians and staff are partners in quality health care from a medical center that is consistently recognized as one of the finest hospitals in the country. For the 8th consecutive year, we have been named one of the top 20 Physician Groups in Southern California by Integrated Healthcare Associates (IHA).

What Will You Be Doing In This Role?

The Supervisor of Clinical Operations (LVN) supports the physician and clinical staff in the delivery of health care by performing operational oversight responsibilities, human resource responsibilities, as well as patient care assessments, and a variety of medically related tasks. The Supervisor is a licensed nurse who works in an administrative role in an ambulatory care setting and performs both administrative duties and clinical services as needed or requested. Primary duties and responsibilities include:

• Coordinates all administrative (back office) clinical functions of the medical practice(s).
• Assures a proficient back office workforce, and assesses clinical staff for proficiency.
• Coordinates and maintains the vital staff certifications and licensing requirements.
• Assists in the development, review, and revision of standard operating policies and procedures in collaboration with senior management.
• Coordinates, and as vital, performs administrative functions as needed, which can include answering and prioritizing telephone calls for patient care matters.
• Functioning as a liaison between physicians, the patients and the staff including the front office.
• Coordinates as a liaison for administrative support activities including facilities management, pharmacy, utilization management, quality management, risk management, human resources, payroll, clinical services, and systems support.
• Controls wage and non-wage expenses, including pharmacy and medical supplies, in accordance with budgetary guidelines.
• Works in a collaborative role with the management team, staff, and physicians in the clinical practices, as well as related departments throughout the organization.
• Function as a key point person in research, setup, and implementation of new procedures, projects, initiatives, workflows, equipment.
• Prepare charts as needed, including filing into appropriate sections of the medical records, and assure that all pertinent items are available to the provider before patient care commences.
• Sets up exam room/procedure rooms appropriately based on patient visit needs; assist providers in examination/procedure rooms as needed.
• May fulfill back-office staff functions as needed, including handling patient flow, charting, room prep, vitals, updating and maintaining medical records.
• Handling designated clinical care telephone interactions.
• May perform designated diagnostic tests; draw, prepare designated lab work and/or specimens; administer immunization, injections, oral, or IV medications as advised by physician.
• Convey lab results to patients; assist in follow-up scheduling needs.
• Answer patient calls in a timely fashion and communication significant clinical findings to the provider.
• Serves as an advocate for the patient and applies appropriate resources.

Qualifications

Education: High School Diploma/GED Required. Licensed Vocational Nurse Required. Work Experience: 3 years LVN experience (Minimum). Licenses and Certifications: Licensed Vocational Nurse Current CA LVN License. Intravenous/Blood Withdrawal Certification CA Board of Vocational Nursing IV/BW (intravenous/blood withdrawal) certification. Basic Life Support (BLS) Required. Phlebotomy Certification CA Upon Hire Preferred. Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.