People Operations Generalist

People Operations Generalist

Loopio is looking for a solutions-oriented People Operations Generalist to join our People Operations team. Our People Operations team is a vital partner in all aspects of the business, supporting managers and employees on all aspects of the employee lifecycle.

You'll report to the interim Director, People Ops and support our team in bringing our People initiatives to life. You will play a key role in supporting the operational backbone of our people processes, systems support, and helping us scale and optimize our people practice. You will also collaborate closely with the rest of the People Operations and Talent team to deliver a world class employee experience.

What You'll Be Doing

• Contribute to optimizing HR processes and systems to enhance efficiency and effectiveness.
• Maintain and update HR policies, documentation, and procedures to ensure accuracy and compliance to local jurisdictions. This may include updates to the employee handbook, health and safety programs and ensuring we comply with audits.
• Data management and analysis, ability to pull insights from our surveys/systems
• Provide support to People Partners on key HR projects and initiatives, including areas like talent development, performance management, and salary reviews.
• Support our People Partners with administering leaves of absence (parental, medical etc.), track balances, and ensure legal compliance across jurisdictions
• Support exit and offboarding processes, including coordinating exit interviews and ensuring proper documentation.
• Support immigration documentation
• Help organize company-wide events, wellness programs, and team-building efforts to foster a positive workplace culture
• Coordinate and assist in planning employee engagement initiatives and activities.

What You'll Bring to the Team

• Collaboration comes naturally to you; you understand that true success comes with working as a team
• 2+ years working in the People Operations/Human Resources field as a People Operations Generalist/Specialist, preferably in complex or high-growth organizations
• Focused on staying organized and are detail-oriented, you understand the importance of accurate and timely documentation within our systems
• Picks up HR tech stack quickly (at Loopio, we use BambooHR, along with other People platforms such as Lattice, Pave, Ethena, Ashby, G-Suite)

Where You'll Work

• We are currently only looking for candidates who reside in the Greater Toronto Area and can access our co-working space in Downtown Toronto.
• Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ'd in Canada, with established hub regions around the world where we hire from.
• Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru).
• The majority of our team is based in ON and BC, which means these employees live and work remotely within a 300km radius of Toronto (within Ontario) and Vancouver (Within BC).
• We offer flexible co-working locations available to Loopers in ON and BC. Those based in ON have the option of working out of our convenient co-working space located in the heart of Downtown Toronto and a 12-minute walk from Union Station. BC Loopers have the option to work centrally in Vancouver. It is whatever works best for you!
• You'll collaborate with your teams virtually across the UK, India, and North America (we're just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday.
• We encourage asynchronous collaboration to effectively work as a global #OneTeam!

Why You'll Work at Loopio

• Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations.
• You will have the opportunity to elevate your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.
• We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1 with Loopio.
• We'll set you up to work remotely with a MacBook laptop, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up.
• You'll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.
• Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!
• Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round.
• You'll be a part of an award-winning workplace with an opportunity to make a big impact on the business.

Questioning your qualifications? Read this ‼ Hi there, we recognize that all too often, potential candidates don't apply for a position simply because they don't hit every single criteria included in the job description —particularly members of underrepresented groups.

Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you're self taught in a new role, or you have skills/experience you'd like to highlight, we want to hear more about what you could bring to the table.

Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team if you require accommodations at any point during our virtual interview processes.