Observability Engineer

Telemetry And Observability Engineer

LSEG is seeking a skilled and forward-thinking Telemetry and Observability Engineer to join our growing Platform Engineering function. This role is critical to defining and implementing our observability strategy, ensuring our systems are measurable, reliable, and continuously improving. You will work at the intersection of software engineering, SRE, and platform operations, helping teams across LSEG gain actionable insights from telemetry data and maximize the value of our observability tooling.

Key Responsibilities

• Design and implement scalable telemetry pipelines for metrics, logs, traces, and events across distributed systems.
• Develop and maintain observability standards, NMS tooling, dashboards, alerting frameworks, and SLOs in collaboration with product and platform teams. Champion best practices in instrumentation, monitoring, and incident response across engineering teams.
• Integrate and optimize observability tools (e.g., OpenTelemetry, Prometheus, Grafana, Splunk, Elastic, etc.) within the NPS ecosystem.
• Collaborate cross-functionally to ensure observability is embedded into the SDLC and CI/CD pipelines.
• Drive adoption of observability platforms through enablement, documentation, and training.
• Continuously evaluate emerging technologies and practices to evolve our observability capabilities.

Required Skills and Experience

• Proven experience in observability, SRE, or platform engineering roles within complex, distributed environments.
• Strong hands-on expertise with telemetry tools such as OpenTelemetry, Prometheus, Grafana, Splunk, Elastic, Loki, Jaeger, or similar.
• Proficiency in at least one programming language (e.g., Python, Go, Java) and infrastructure-as-code tools (e.g., Terraform, Helm).
• Deep understanding of cloud-native architectures (Kubernetes, microservices, service meshes).
• Experience defining and managing SLOs, SLIs, and alerting strategies.
• Strong problem-solving skills and a passion for improving system reliability and developer experience.

Desirable Qualifications

• Experience working in regulated or financial services environments.
• Contributions to open-source observability projects or communities.

Why Join Us?

• Be part of a strategic initiative to transform how LSEG builds and operates resilient, data-driven systems.
• Work with cutting-edge technologies and shape the future of observability at enterprise scale.
• Collaborate with talented engineers across product, platform, and operations teams.
• Enjoy a flexible, hybrid working model and a culture that values innovation, ownership, and continuous learning.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our values of Integrity, Partnership, and Excellence underpin our purpose and set the standard for everything we do, every day. We are proud to be an equal opportunities employer. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives.