Market Data Support Engineer

Support Engineer

We're building the next generation of capital markets data technology. Global capital markets are an ocean of fast-moving, interrelated, and complex data. We are looking for passionate and enthusiastic problem-solvers with an interest in capital markets data to join us as we continue providing technology innovation and support to the world's leading global capital markets companies.

Current Strategic Pursuits

The Support Engineer will provide engineering and operational support for multiple distributed applications and engage with clients from some of the world's top banks, hedge funds and trading firms. This is an opportunity to work with state-of-the-art hardware (Solarflare, ExaNIC).

• Support – Respond to client inquiries and requests, work with other teams to escalate and resolve issues.

• Partner – Work closely with customer development teams to help them understand, onboard, configure, improve and leverage our tools and technology to implement their own in-house solutions.

• Problem Solve – Solve challenging problems that affect a wide range of capital markets players.

• Collaborate – Interact with adjacent business functions including sales, product development, and client integration.

• Exchange Specialist – Research and comprehend exchange rules and formats for both public market data and order entry systems.

• Knowledge Base – Write clear, concise and easy to read documentation

Work Qualifications

• Must have experience working with Python

• Excellent problem-solving skills and diagnostic intuition

• Exceptional English verbal and written communication, including technical documentation

• A bachelor's degree in computer science, equivalent discipline or other highly technical field

• The ideal candidate will have superb presentation and interpersonal skills & be comfortable being the face of the company from a relationship and technical perspective

• Experience with Linux Terminal Command and Shell Scripting

• Prior experience with L2/L3 support at a financial institution or capital markets technology firm preferred

• Must be willing to work 9am – 6pm Central European Time

Nice To Have

• Ability to code in Java, and/or C++

• Experience with Kernel-bypass networking (Onload/EF_VI/TCPDirect)

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organization of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.