Engineer, Application Management

Engineer – Application Management

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge, and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America, and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.

We adopt diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.

As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with significant careers.

Member of the London Clearing House – Environment Management Team within SwapClear that handles the building of environments, environment batch support and deployment of code changes from development through to production environments.

Provides application support, configuration and maintenance of Linux, Control-M, Oracle, SQL, Murex Architecture, Murex MxML & Datamart

Would be required to work on Morning, Day or Night shift based on UK time according to the monthly roster. Out of hours support overnight and across weekends and Bank Holidays is frequently needed. Should be able to provide on-call support.

Strong business knowledge is required for working with business teams during investigations.

Good to have domain expertise in the technologies used by the applications supported.

Must be a self-motivated problem solver with the ability to prioritise feature work amongst the team.

General Responsibilities

• Issue management and follow up with development and project team
• Engage in code deployment across multiple environments.
• Identify and implement automation of environment support and buildout.
• Escalation and management of issues to resolution
• Non-production batch run and monitoring in Control-M and issue resolution.
• Liaise with infrastructure teams to handle SwapClear environment – DB, Unix, MQ, Storage, Portal, Networks, Control-M, Gitlab
• Issue tracking and analysis
• Release coordination and implementation
• Support BAs, QAs, risk analysts in a scrum-like setting

Maintain working relationship with development team, business teams and business management

Work in Shifts/Out of hours support/ On-call support

• Be available for overnight support of non-production services to ensure successful completion of batch processes and code deployments.
• Respond to overnight calls and deal with issues.
• Support weekend Production releases and maintenance work
• Participate in Production/non-production out of hours activities such as Weekend deployments.

Consultancy

• Provide consultancy during design and implementation.
• Act as domain guides for the applications

Quality check potential changes

• Review development release packages prior to production deployment
• Provide benefit of experience in the business area and application

Education:

• Degree or equivalent experience educated, preferably in a technical field.

Required skills and experience

• Excellent problem-solving and analytical skills.
• Strong Linux, Control-M, Oracle, SQL, PL/SQL, Murex environment management skills
• Scripting skills (UNIX shell scripting: bash, korn shell)
• Hands-on in version control repository (Ideally bitbucket, Gitlab)
• Understanding of product development lifecycle and agile methodologies
• Good exposure to SQL, PL/SQL, GIT, Gitlab, Maven, Datadog, Service Now will be an added advantage.
• Experience of working in a DevOps environment, proficient with Ansible, GIT, Jenkins, Gitlab, Docker, SonarQube, Maven, etc

Experience in a Post Trade or Clearing service environment.

Familiarity with financial products and financial terms

Excellent analytical skills and problem-solving abilities.

Experience of working in an SRE team

Strong technical background in the core technologies with multiple years of experience

Ability to communicate clearly and concisely to IT and business teams and to senior management.

Collaborative team spirit

Career Stage:

Associate

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.