Account Manager

Account Manager

Data today improves performance tomorrow. And that's exactly what Account Managers at LSEG do for our customer! We make it a goal to ensure their happiness and help them achieve their strategic objectives. We work on understanding their business. We optimize workflows and priorities. And we help develop a high value contact network within these accounts. You will provide relationship & portfolio management for our clients, seeking to provide strong and consistent services.

Position Summary

The role of the Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment (Swedish sellside customers) within Sweden and will be accountable for the commercial close of all deals. You will get exposure to larger solution opportunities and introduce Solution and Proposition Sales. This team is responsible for both buy side and sell side clients where you will be selling all types of D&A products such as desktop, content, technology and financial solutions.

What You Will Be Doing?

1. Demonstrate deep understanding of the customer decision maker's strategies, priorities and needs. Also, executes go-to-market plans for assigned accounts
2. Maintain solid understanding of LSEG/Refinitiv propositions to initiate conversations and raise interest
3. Build and embed a long-term trusted advisor relationship within their accounts
4. Drive growth by expanding LSEG/ Refinitiv footprint within their accounts
5. Focus on maintaining overall customer engagement and expanding and retaining managed net revenue
6. Oversee all commercial activities within accounts, owning the end-to-end customer relationship
7. Drive efficiency in account administration and manage internal and external stakeholders and maintain networks to negotiate and close deals
8. Accountable and responsible for simple order taking
9. Responsible for full sales cycle and completing all Account Plans
10. Owns the customer lifecycle framework and ensures strong renewal execution, minimizing cancellations

What Are We Looking For?

• Good understanding of the financial markets and key industry trends with minimum of 5 years + experience as an Account Manager within finance industry
• Proven account management, sales or marketing experience in a customer facing environment required
• Strong interpersonal skills such as relationship building, ability to sell appropriately and strong negotiation skills
• Problem solving--ability to understand, articulate, structure and solve client needs
• Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization
• University/college degree may be required, equivalent experience may be considered depending on position/department
• English-speaking candidates required for this role

Career Stage: Manager

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.