Customer Operations Administrator
Logistics UK
Customer Operations Administrator
We are looking for a proactive and detail-oriented Customer Operations Administrator to join our team in our Tunbridge Wells office. This is a full-time, office-based role where you will play a key part in ensuring the smooth and efficient handling of administrative tasks.
Joining us means being part of a forward-thinking organisation at the forefront of the logistics industry. You will have the chance to network with key players, develop your expertise, and influence one of the most critical sectors in the UK.
Logistics UK, formerly the Freight Transport Association is one of the biggest business groups in the UK, representing the entire industry with members from the road, rail, sea, and air industries, as well as the buyers of freight services such as retailers and manufacturers whose businesses depend on the efficient movement of goods.
An effective supply chain is vital to Keep Britain Trading, directly impacting over 7 million people employed in making, selling and moving the goods that affect everyone everywhere. With Brexit, technology and other disruptive forces driving changes in the way goods move across borders and through the supply chain, logistics has never been more important to UK PLC.
Key Responsibilities
- Accurate and timely data entry to support business operations.
- Working to daily data entry targets and strict deadlines.
- Using and updating CRM systems to manage customer records and internal information.
- Communicating clearly and professionally with customers via email and telephone.
- Liaising with internal departments to ensure accurate information flow and task completion.
- Maintaining a high level of attention to detail in all administrative processes.
- Demonstrating strong IT literacy, including use of Microsoft Office applications.