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Technical Account Manager - Remote Eligible

Act as a trusted advisor to enhance customer utilization of the Risk Cloud platform.
Remote
Mid-Level
$112,000 - 122,000 USD / year
3 weeks ago

✨ About The Role

- The Technical Account Manager will serve as a dedicated point of contact for customers, focusing on building and maintaining relationships to drive product adoption and advocacy. - This role involves acting as a trusted advisor, providing GRC subject-matter expertise and technical advice on the Risk Cloud product. - The candidate will track customer health and proactively engage with at-risk customers to offer solutions. - Responsibilities include supporting implementation project management and conducting training for Power Users and end users on the Risk Cloud platform. - The role requires collaboration with cross-functional teams, including Sales, Customer Success, and Product, to ensure a seamless customer experience throughout their journey.

⚡ Requirements

- The ideal candidate will have over 5 years of experience in Governance, Risk, and Compliance (GRC) or Risk Advisory. - A strong understanding of LogicGate's Risk Cloud platform is essential, along with the ability to communicate its value to various stakeholders. - Candidates should possess experience with cybersecurity and risk management frameworks, such as NIST 800-53 and ISO27001. - Excellent interpersonal skills are necessary to tailor communication effectively to different audiences. - The ability to manage multiple accounts and priorities simultaneously is critical, requiring strong organizational and time-management skills. - A passion for learning and curiosity about customer challenges will help in effectively demonstrating how Risk Cloud can address their needs.
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Technical Account Manager - Remote Eligible
Remote
$112,000 - 122,000 USD / year
Sales
About LogicGate
Risk with Confidence