✨ About The Role
- The Implementation Services Associate will assist with new customer onboardings and implementations from start to finish.
- Responsibilities include configuring Risk Cloud applications to meet customer business objectives.
- Building and maintaining strong relationships with customers is crucial, as the role involves becoming a trusted advisor.
- The associate will support project management efforts, focusing on delivering value to customers in a timely manner.
- The role requires consulting with customers to tailor the implementation experience based on their maturity level.
⚡ Requirements
- The ideal candidate will have at least 2 years of experience in GRC Consulting, Solutions Architecture, or SaaS Implementation.
- A strong foundation in GRC, Risk Advisory, or Security is preferred, indicating a solid understanding of the industry.
- The candidate should possess intermediate technical knowledge, particularly in Excel or similar tools.
- A highly motivated individual who is passionate about technology and customer success will thrive in this role.
- Strong project management, organization, and time-management skills are critical for managing multiple accounts effectively.
- A drive to learn and a curiosity about understanding customer problems will be essential for success.