✨ About The Role
- The Implementation Services Associate will assist with new customer onboardings and implementations for assigned accounts from kickoff to rollout.
- The role involves working directly with customers to configure Risk Cloud applications that align with their business objectives.
- Building and maintaining strong relationships with customers is crucial, as the associate will act as a trusted advisor throughout the implementation process.
- The associate will support project management efforts, focusing on delivering value to customers in a timely manner.
- Providing subject-matter expertise and product advice to help customers design and build their Risk Cloud applications effectively is a key responsibility.
⚡ Requirements
- The ideal candidate will have at least 2 years of experience in GRC Consulting, Solutions Architecture, or SaaS Implementation.
- A strong foundation in GRC, Risk Advisory, or Security preferred industries is essential for success in this role.
- The candidate should possess intermediate technical knowledge, particularly in Excel or similar products.
- A highly motivated and driven individual with a passion for technology and customer success will thrive in this position.
- Strong project management, organization, and time-management skills are critical, as the role involves managing multiple accounts and priorities.
- A desire to learn and understand customer problems, along with effective communication skills, is necessary to demonstrate how Risk Cloud can help.