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Implementation Services Manager - Remote Eligible
Own the end-to-end onboarding process for new customers using the Risk Cloud platform.
Remote
Mid-Level
$85,000 - 100,000 USD / year
1 month ago
✨ About The Role
- The Implementation Services Manager will own new customer onboardings and additional implementations for assigned accounts from start to finish.
- This role involves building and maintaining strong relationships with customers and serving as a trusted advisor throughout the implementation process.
- The candidate will consult with customers to tailor the implementation experience based on their maturity and focus on time-to-value.
- Responsibilities include configuring customized use cases on Risk Cloud based on unique customer requirements.
- The role requires collaboration with cross-functional teams, including sales, solution engineering, customer success, and product teams.
âš¡ Requirements
- The ideal candidate will have over four years of experience in GRC consulting, GRC SaaS implementation, or as a GRC practitioner.
- Strong technical skills, particularly in Excel or similar products, are essential for success in this role.
- The candidate should have experience managing multiple large projects simultaneously and working with executive-level stakeholders.
- Budget management and scoping experience are important, as well as the ability to work with both internal and external stakeholders.
- A passion for customer service and a commitment to delivering winning strategies and solutions will be crucial.
Implementation Services Manager - Remote Eligible
Remote
$85,000 - 100,000 USD / year
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