Senior Modern Workspace Engineer

Senior Workspace Engineer

We are seeking a skilled Senior Workspace Engineer to join our team and lead the management and optimization of our modern workspace environment. In this role, you will be responsible for administering platforms, enhancing endpoint management, and ensuring compliance and security across all user devices. This is an exciting opportunity to play a key role in shaping a secure, efficient, and user-centric digital workplace.

Key responsibilities include:

• Acting as a bridge between customers, managed services teams, and our consulting practice to build a greater understanding of customers end to end environments
• Leading workshops that identify trends and problems within customer environments
• Having a continuous improvement mindset and working to identify and resolve complex problems across our customers environments
• Building permanent corrective fixes and implementing them while following appropriate change processes
• Documenting solutions and knowledge in Logicalis' knowledge management system
• Mentoring and providing technical leadership across the Modern Workspace team
• Taking technical ownership of critical incident resolution and acting as a senior escalation point within the Modern Workspace team
• Driving positive customer outcomes in close collaboration with the Team Lead and other Senior Engineers.

Requirements include:

• Microsoft Exchange, Exchange Online, and Office 365 core skillsets
• Microsoft Windows Server (AD, DHCP, DNS & Group Policy), Entra ID
• Microsoft Defender, maintain/uplift of secure score. Provide recommendations.
• General knowledge and capability across Microsoft technology stack ie. MS Teams, AOVPN
• Roll-up, CU, Firmware updates and planning
• Vulnerability, Threat Planning and remediation activities
• Hypervisor / Virtualization Technology skills i.e. VMware (Vcenter, ESXi), Azure
• Physical Host Infrastructure (ILO/IDRAC)

Benefits:

• Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
• Pick your own adventure: Our people have moved from Helpdesk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we'll fund you to learn it, so you can become it!
• Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
• Flexible, modern, working arrangements: A hybrid working model that allows for a balance of productive remote working and in-person collaboration.

Do I need to meet all the requirements to apply?

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don't let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can't teach is Character – ie Confidence, Capability, Curiosity.

About us:

We are Logicalis, Architects of Change™. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

For people living with disabilities or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process.