Personal Support Worker_relief

Personal Support Worker

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario's largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

The Personal Support Worker is responsible for rendering a range of services for the clients of the program consistent with its basic values and goals. The Personal Support Worker will support, as assigned, the needs of the vulnerable, at risk, older adults and seniors living in the multi-sites under the auspices of the program. This support relates to the physical, cognitive, mental health and social/recreational needs of the clients. The staff member will maintain the established routines of the program including all security, fire and general health and safety practices. The Personal Support Worker will perform these and other delegated responsibilities to ensure the quality of personal care of the clients of the program.

• Assist clients with physical and mental health needs by fostering respectful relationships, supporting daily living activities, managing medical and behavioral issues, facilitating social engagement, and maintaining accurate care documentation in collaboration with the support team.
• Maintain safety and security by responding to emergencies, documenting incidents, ensuring client well-being through regular interaction.
• Oversee site-specific medical responsibilities by monitoring the medication program, ensuring proper storage and documentation, and collaborating with physicians, pharmacists, and program staff to resolve any issues.
• Coordinate and participate in social and recreational activities by attending planning meetings, maintaining participant records, ensuring equipment readiness, communicating client absences, leading outings, including driving clients.
• Perform various operational and support duties by managing communications, maintaining daily residence operations, coordinating emergency evacuations, participating in meetings and training, working rotating shifts across housing sites, and accepting delegated tasks from senior staff to ensure smooth program delivery.
• Other ad-hoc tasks as assigned by the program manager.

• A diploma / certificate or above in Human Services, Gerontology or Personal Support Worker from a recognized college or university is preferred.
• First Aid and CPR training.
• Experience with clients with unique special needs including cognitive impairment and/or mental health issues.
• Knowledge of medication, general health and psychiatric conditions.
• Ability to organize activities and work with individuals and groups in the areas of assessment, problem solving and crisis management.
• Ability to interact with clients in a positive and supportive manner.
• Demonstrated ability to work with multi-disciplinary professionals and other staff in a team environment.
• Good oral and written English skills.
• Computer skills are required.
• Possession of a valid Ontario Driver's License preferred.

• Physically able to perform demanding body mechanics (e.g. lifting, transferring, etc.)
• Since the position involves working in client/client/member's own homes, staff may be subjected to second hand smoke while performing their job duties.
• In addition staff will be required to work rotating shifts as scheduled by the program.

What We Offer

• E-learning program available all year round
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis, a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion

Our Commitment to Diversity and Inclusion

LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT's vision is that together, we can all live successfully in our community. Our client population reflects Ontario's diverse community and it is LOFT's goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don't "tick all the boxes" but think you'd thrive in this role, you are encouraged to apply. Note: A satisfactory vulnerable sector check (VSC) is also required.