Field Support Representative / F - 35 Support Equipment / Barnes ANGB MA

Field Support Representative / F-35 Support Equipment / Barnes ANGB MA

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Seeking candidates to fill the position of F-35 Support Equipment (SE) Field Support Representative (FSR) directly supporting the 104th Fighter Wing at Barnes Air National Guard Base (ANGB) in Westfield, MA. The SE FSR provides technical guidance and logistics support for a broad range of F-35 Ground Support Equipment (GSE), supporting organizational (unit) level squadron technicians, military personnel, and GSE mechanics (where applicable). The SE FSR advises internal and external customers on the installation, adaptation, configuration, or enhancement of company technical products, programs, and systems. This role provides expertise for resolving technical problems and troubleshooting products to ensure customer satisfaction. Additionally, the SE FSR provides support equipment familiarization to customers on the full spectrum of the F-35 SE product line. Work will be performed at the customer site and/or government bases. Using engineering data, the SE FSR determines the correct equipment configuration and identifies or helps define design deficiencies that limit equipment utility in the customer's environment. The SE FSR consults with GSE equipment managers, engineers, reliability engineers, and suppliers to resolve customer equipment issues involving safety, usability, reliability, and availability. This role also involves collecting, archiving, and submitting GSE readiness status, as well as identifying reliability and maintainability issues that affect readiness trends.

Please note that this job may require a flexible work schedule to provide coverage for on-site customer requirements, including the possibility of weekend work. The successful candidate will serve as the only SE FSR at Barnes ANGB in Westfield, MA, focusing on the support and sustainment of F-35 Program SE in use at this location. Candidates should be advised: This position operates in direct support of a deployable F-35 fighter squadron. Employees in this role may be required to deploy with the customer on peacetime and wartime military operations for defined and potentially undefined durations. Furthermore, they may be required to obtain and maintain customer-required deployment readiness qualifications leading up to potential deployments.