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Operations Support Associate - Remote Eligible
Coordinate and streamline the immigration process for talents relocating to new countries.
Remote
Entry Level
1 month ago
Localyze
Global mobility platform for companies and employees
Job is no longer active
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✨ About The Role
- The Operations Support Associate will support immigration experts by managing back-office tasks, including document preparation and appointment booking.
- The role involves following and preparing guidelines for processing tasks for different authorities.
- The associate will act as a secondary point of contact for customers during their relocation process, addressing inquiries about visa processes and paperwork.
- Coordination of appointments and expediting processes by contacting relevant authorities will be part of the responsibilities.
- The associate will contribute to immigration and relocation projects, developing and maintaining processes and workflows as needed.
- The position requires exceptional organizational skills and the ability to stay calm under pressure.
- A people-centric approach is essential to ease customer anxieties during their relocation journey.
- The role is fully remote, allowing for flexibility in work location within specified countries.
⚡ Requirements
- The ideal candidate will have experience in support or operations, including working student positions.
- Excellent communication skills in English are essential, along with a passion for engaging with people.
- A positive and curious attitude towards process changes is important, as the company is advancing its scalable service setup.
- The candidate should be able to work independently and maintain a high standard of output, demonstrating reliability in a remote setup.
- Proficiency in various tools, such as Excel and Slack, is necessary for effective task management.
- A hands-on, efficient work ethic is crucial, with a proactive approach to seeking help when needed.
- The candidate should possess a natural flair for communication and enjoy interacting with diverse individuals.
- A positive attitude in stressful situations and the ability to handle multiple requests with patience are key traits for success.
- Experience in relocation or global mobility is considered a bonus.
Operations Support Associate - Remote Eligible
Remote
Operations
Job is no longer active
About Localyze
Global mobility platform for companies and employees