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Immigration Support Associate - Remote Eligible
Assist internationals in navigating complex visa application processes effectively.
Remote
Entry Level
4 weeks ago
✨ About The Role
- The Immigration Support Associate will provide support to internationals navigating the visa process.
- Responsibilities include answering questions regarding visa processes and preparing application forms.
- The role involves communicating with authorities about appointments and processes.
- Continuous development and updating of the knowledge base to ensure accurate information is a key responsibility.
- The associate will interact with the product team to contribute to the development of new features that enhance the talent experience.
⚡ Requirements
- The ideal candidate has a customer-first approach and a strong understanding of immigration processes.
- They should possess excellent verbal and written communication skills in English, with additional languages being a plus.
- A proactive and detail-oriented mindset is essential, along with the ability to manage multiple tasks simultaneously.
- Experience in customer support or administrative roles, particularly in global mobility or immigration, is highly valued.
- The candidate should be tech-savvy and enjoy collaborating with internal teams to enhance product offerings.
- A solution-oriented mindset is crucial, enabling the candidate to solve problems independently and escalate issues when necessary.
About Localyze
Global mobility platform for companies and employees