Inside Sales Apprentice

Level 3 Inside Sales Apprentice – Ametek Land

LAND Instruments International Limited is a UK-based company that specialises in providing advanced instrumentation and measurement solutions. They focus primarily on industrial applications, offering a range of products for monitoring and analysing temperature, combustion, emissions, and process control. Their instruments are used in various industries, including energy, petrochemicals, manufacturing, and environmental monitoring.

This apprenticeship is a fantastic opportunity for anyone looking to gain real, practical experience in a global environment. You'll learn all about our cutting-edge products and services while supporting our customers every step of the way. It's the perfect chance to start your career and grow with a leading international company.

Apprenticeship Summary:

• Salary: £7.55 an hour
• Working Week: Monday to Friday 8am – 4pm including a 30 minute break
• Hours: 37.5 hours per week
• Online apprenticeship training supported by our skilled tutors
• Level 3 Customer Service Apprenticeship standard qualification
• Location: Stubley Lane Dronfield, Derbyshire, S18 1DJ

The Role:

We are looking for a motivated and enthusiastic Sales and Commercial Apprentice to join our Inside Sales team at LAND Instruments International Limited. This apprenticeship offers a great opportunity to gain hands-on experience in an international sales environment while learning about our cutting-edge products and services.

Upon successful completion of the apprenticeship, there is potential for progression into a Technical Support role, where you will help customers with technical queries and support their product requirements. Alternatively, the apprenticeship can lead to an External Sales role, where you will have the opportunity to support and develop relationships with our global customer base.

This is a fantastic opportunity to grow your career in sales and commercial functions while gaining valuable skills in a technical environment.

Main Duties:

• Customer and Sales Support: Assist the inside sales team with customer inquiries, providing excellent service and ensuring timely responses to all customer needs.
• Coordinating Internal Functions: Collaborate with various internal departments to share relevant product information and provide effective solutions to customers.
• Cold Calling/Outbound Lead Generation: Reach out to potential customers through cold calling and outbound lead generation to drive business development and expand our customer base.
• Learning the Technical Side of Our Products: Gain in-depth knowledge of our range of products, including their technical features and applications, to better support customers and contribute to sales efforts

The Candidate:

• Technically Minded: A strong interest in learning about technical products and solutions. The ability to grasp technical concepts and communicate them effectively to customers and internal teams.
• Proactive: A self-starter who takes initiative, manages time effectively, and demonstrates a willingness to contribute ideas and solutions.
• Inquisitive Nature: A curiosity to explore new challenges, learn about the industry, and ask questions to understand customer needs and product capabilities.
• Strong Communication Skills: Ability to communicate clearly and professionally, both in writing and verbally, to engage with customers and internal teams.
• Attention to Detail: Accuracy in handling customer information, quotations, and technical data, with a focus on providing precise solutions.
• Team Player: Ability to collaborate effectively within a team environment, sharing information and working towards common goals.
• Resilience and Drive: Motivated to work in a fast-paced environment with the determination to meet and exceed targets.
• Willingness to Learn: An eagerness to develop new skills, including technical knowledge and sales expertise.
• Educational Requirements: Ideally, candidates should have a strong academic background (A-Levels or equivalent) or relevant work experience in a technical field.

Training and Development:

As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme. This will typically include:

• Study towards a relevant qualification, Level 3 Customer Service Diploma.
• On-the-job training and mentoring from experienced professionals.
• Regular review meetings to track progress and development.

What training will the apprentice take and what qualification will the apprentice get at the end? The successful candidate will obtain a Level 3 Customer Service Apprenticeship standard qualification.

What is the expected career progression after this apprenticeship? Potential full-time employment for the right candidate upon successful completion of the apprenticeship.

Pre-employment checks. Please be aware that upon a successful offer of employment the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.