Senior Software Engineer I

Senior Software Engineer 1 (T4)

Location: Athens, Greece

Division: Ticketmaster Sports XT

Contract Terms: Permanent, 40 hours per week

The team at Ticketmaster will challenge and engage you. We support sports events, tournaments, shows and live performances, while connecting more passionate fans to these events. The atmosphere here is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career.

The job

We are looking for a skilled and motivated full stack engineer to join the core engineering team of Ticketmaster Sport. This team is responsible for the development and optimization of a complete ticketing web platform used in multiple countries around the world.

In the role of Senior Software Engineer, you will be responsible for analyzing requirements, developing new functionalities, integrations with 3rd party systems, optimizations, supporting and maintaining the existing web ticketing platform.

What you will be doing

1. Design and develop new functionalities for the existing ticketing platform ensuring scalability and performance.
2. Perform technical analysis of requirements, breaking down complex user stories into well-defined, actionable tasks.
3. Troubleshoot, debug, and optimize existing functionalities of the ticketing platform.
4. Assess and size effort associated with work backlog and participate in grooming.
5. Conduct code reviews, propose optimization opportunities, and mentor junior developers.
6. Analyze and understand legacy codebases and identify areas for improvement.
7. Deploy applications to multiple environments (QA, UAT, Production).
8. Automate tasks (deployment processes) through specific tools and scripting.
9. Design, execute, and analyze performance, load, and stress tests to ensure system reliability.
10. Write documentation and user-manuals to provide instructions to end users.
11. Participate in and contribute to the daily, weekly, sprint cycle team ceremonies.

What you need to know (or technical skills)

• University degree in Computer Science or equivalent.
• Proven experience designing and building large-scale, distributed systems.
• Strong problem-solving skills with the ability to analyze and resolve complex technical challenges.
• Expertise in object-oriented design principles.
• Advanced proficiency in Java and the Spring ecosystem (Spring Boot, Spring Core, Spring Data).
• Solid experience with JPA/Hibernate for persistence layer development.
• Hands-on experience designing and developing RESTful APIs.
• Excellent knowledge of SQL and relational databases (MSSQL).
• Proficient understanding of Git and its workflows.
• Skilled in writing unit tests using frameworks like JUnit and Mockito.
• Experience with release management and CI/CD tools such as Nexus, GitLab CI, and Maven.
• Familiarity with front-end technologies such as HTML, XSL, JavaScript, React, and libraries like jQuery and Bootstrap.

You (behavioural skills)

• Work collaboratively with co-workers
• Attention to detail.
• Self-motivated
• Committed to continuous improvement.

Ticketmaster values

Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.

Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

Equal opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Culture

We're fans who help fans everywhere get in to the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one incredible experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.