Salesforce Administrator

Salesforce Platform Administrator, International (12 months FTC)

The Salesforce Platform Administrator, International (12 months FTC) will support the administration, configuration and governance of the Salesforce Core and Marketing Cloud environment for Live Nation's international venues.

This role is designed to build internal platform capability as part of the Venues Marketing programme rollout. You will work closely with the CRM Platform Lead and external delivery partners to absorb foundational architecture, manage ongoing platform configuration, and prepare the environment for future business unit expansion.

The role combines hands-on Salesforce administration with structured knowledge capture, documentation and enablement. Over the course of the contract, you will help reduce external dependency, strengthen governance, and ensure the platform is scalable, stable and well-documented.

This is a 12-month fixed term contract focused on internal capability development, platform stability and documentation. At the end of the contract period, the ongoing need for a dedicated Salesforce platform resource will be reviewed based on platform maturity, scale and business demand.

You'll be part of Live Nation's International Data & Audience team, working at the intersection of CRM, data and marketing automation. The team operates in a federated international structure, balancing central platform standards with local market flexibility.

This role will work in close partnership with the CRM Platform Lead, Engineering teams and external agencies to support platform stability and enable future growth across international venues.

Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

Competencies / Skills / Knowledge / Experience:

• Solid experience in Salesforce administration, ideally across both Core and Marketing Cloud
• Strong understanding of Salesforce data models, object architecture and permission structures
• Experience supporting multi-entity or multi-business unit environments
• Comfortable reviewing externally delivered configurations and assessing scalability
• Experience working alongside agencies or technical delivery partners
• Understanding of CRM governance, consent management and data integrity principles
• Familiarity with integration patterns between CRM and data platforms/warehouses preferred

Behaviours:

• Detail-oriented, structured and comfortable working in evolving platform environments
• Motivated self-starter

What the role includes:

Platform Administration & Configuration:

• Administer Salesforce Core and Marketing Cloud environments, including user access, permissions, roles and configuration
• Support configuration of objects, fields, automation flows, journeys and templates
• Monitor system performance, data integrity and environment health
• Ensure consistent configuration standards across business units

Architecture & Governance:

• Learn and document Salesforce Core & Marketing cloud foundational architecture delivered by external partners
• Review configuration against scalability and governance standards
• Support enforcement of data model integrity and permission structures
• Maintain platform documentation, admin runbooks and configuration records

Marketing Cloud Business Unit Enablement:

• Support onboarding of additional business units onto the platform
• Provide configuration support during rollout phases
• Assist in testing, release coordination and deployment processes
• Build internal knowledge resources to enable long-term platform sustainability

Platform Stability & Improvements:

• Identify configuration improvements to enhance performance and scalability
• Support integration touchpoints with data warehouse and activation tools
• Escalate architectural risks or scalability concerns
• Contribute to defining best practice standards for future platform expansion

Equal Opportunities:

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.