LN Venues, Technology Operations Solutions Specialist - Remote Eligible

Technology & Operations Solutions Specialist

Venue Nation is seeking a Technology & Operations Solutions Specialist to support venue operators and national discipline groups (Security, Procurement, IT, etc.) by improving systems, workflows, and collaboration tools. This role will work cross-functionally with operations, analytics, food & beverage, ticketing, talent, HR, and accounting teams to support existing tools and assist in building scalable solutions that enhance efficiency and visibility across the organization. This position is hands-on and execution-focused, with growth potential into broader systems ownership over time.

The Technology & Operations Solutions Specialist will:

• Support development and maintenance of Airtable-based workflows and project tracking systems (priority focus).
• Assist in building and maintaining SharePoint sites to centralize documentation and improve collaboration.
• Partner with the Analytics team to support Tableau dashboards and reporting needs.
• Help evaluate and implement practical AI tools that improve operational efficiency.
• Gather requirements from venue operators and discipline groups and translate them into structured system updates.
• Document workflows, create user guides, and support adoption of new tools.
• Provide day-to-day troubleshooting and technical support for internally built systems.
• Monitor emerging technologies and share recommendations for operational improvements.

This person will bring:

• 4+ years of experience in technology support, operations systems, business systems, analytics support, or similar field.
• Demonstrated experience using Airtable (strongly preferred).
• Familiarity with SharePoint or Microsoft 365 collaboration tools.
• Exposure to Tableau or other data visualization platforms.
• Interest in AI tools and workflow automation.
• Strong organizational and documentation skills.
• Ability to work cross-functionally with both technical and non-technical stakeholders.
• Analytical mindset with attention to detail.
• Willingness to learn and expand technical capabilities over time.
• Preferred: Experience in venue operations, hospitality, live events, or multi-location operations environments.
• Preferred: Experience supporting internal stakeholders across multiple departments.

Benefits & Perks:

• Health: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• Yourself: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• Wealth: 401(k) program with company match, stock reimbursement program
• Family: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• Career: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• Others: Volunteer time off, crowdfunding match

Equal Employment Opportunity

Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas. Live Nation also affords equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.