Senior Vice President Of Property Operations

Senior Vice President Of Property Operations

The Senior Vice President of Property Operations is responsible for leadership and managing the performance, operations and accountability for F&B, Hotel, Facilities, Guest Experience, Maintenance, Housekeeping, and Security Departments. This includes developing budgets and operating strategies and performance goals and objectives for each department.

Responsible for leading, managing the planning, controlling, communicating and implementing procedures and processes for the overall efficient operations of the F&B, Hotel, Facilities, Security, Maintenance, Housekeeping, and Guest Experience departments.

Manages contract and relationship with third party contractor for transportation and valet.

Must ensure team members of contractors provide the same standard of service to Casino guests as provided by Casino team members. Service and processes must be seamless.

Prepare and effectively manage department budgets and strategic plans.

Establishes standards of performance. Ensures standards of quality, teamwork and customer services across departmental lines. Casino will be maintained at the highest level of operations, repair and cleanliness.

Ensures safety and security of guests and team members. Manages programs and processes to control and reduce loss-time injuries.

Serve in leadership role with developing the company's identity as good corporate citizen and community leader being on boards for local non-profit organizations.

Must embrace the Live 5 values of Clean, Safe, Fast, Friendly and Fun for the property.

Other duties as assigned.

Ability to analyze and interpret departmental needs and results.

Ability to recognize and solve complex problems.

Ability to effectively manage people, processes and procedures. Adherence to deadlines in an interruptive environment.

Broad variety of tasks and deadlines requiring an irregular work schedule.

Active involvement in a leadership role in Casino sponsored community activities.

Experience in a high tax environment helpful.

Regional experience is also a plus.

Should be able to work in an open dialogue environment with a competitive spirit.

Experience in a high service minded environment is a plus.

Requires a Four (4)-year college degree or equivalent work experience.

Fifteen (15) years of experience in managing and supervising in the gaming hospitality or entertainment industry inclusive of line and staff team members in each of the functional areas: Table Games, Slots, Security, Maintenance; Housekeeping, Transportation and Valet.

Must be able to obtain and maintain the gaming license as determined by the Maryland State Lottery and Gaming Control Agency for the position.

Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:

Free Basic Life Insurance

Free Short Term & Long-Term Disability

Generous retirement savings options

Paid Time Off

Tuition Reimbursement

On-site Wellness center for Team Members and eligible dependents (Maryland Property only)

Training and pathways for career growth

Robust Rewards & Recognition Programs

Annual Merit Based Pay Increases

Discretionary Performance Bonuses

Discretionary Service Bonuses

Free parking

Free food and discounted meals

Live! Hotel, Food & Beverage, and Entertainment Discounts

Individuals chosen to be part of the Live! Team can expect:

To be part of an exciting experience unlike any other in the market.

To be given the power and responsibility to put service and community first.

To come together as a strong team, while valuing and celebrating our diversity.

To be given the tools, resources, and opportunity to grow in their career.

To work hard and have fun.

Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.

The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!

Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.

You will work in an environment where smoking is allowed.