Customer Solution Engineer, CSE

Cse Engineer

Littelfuse is one of America's best mid-sized companies (Forbes) and has been named one of the best places to work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.

About the Job

• Primary technical contact for OEMs & 1st tier engineering to support the application of all automotive fuse products. Be the global bridge between customer, sales, project and product management, and engineering.
• Work with sales to identify new global opportunities for fuse products/projects for existing and new customers with visible NBOs/NDAs (NPPs).
• Support internal projects and initiatives through Phase 1 and 2, focusing on Type 2 projects. Assist with Type 1 project as needed, including initial PDS (Product Design Specification).
• Provide technical training (Fuseology) and automotive product update training to interested customers, authorized sales reps, and distributors.
• Good understanding about HEV/PHEV/EV structure especially battery protection and relative system and components.
• Work and learn on new Current Sensor, pPTC technologies mainly for High Voltage applications
• Become knowledgeable on OEM standards related to RFQs with main focus on design impacts. Conduct assessments of competitive products and maintain a database of competitors.
• Work actively on updating and expanding necessary simulation tools and WIKI data base.
• Quarterly trend report related to assigned market (auto market development, low/medium/high current fuse market including competition and trends).
• OEMs fuse approval state, checking drawing/specification release.
• Gather engineering data and requirements from customers and work with the product engineering team to provide cost effective solutions.
• Create data input sheets for cost models for high current Masterfuse projects.
• Generate data pool for assigned customers on car lines and models by investigating the fuse content in each box. Identify the fuse type, fuse supplier, and typical fuse content per box.
• Participate in trade shows, customer in-house technical exhibitions and standard committees.

About You

• Degree or more over in Electronic Engineering.
• 5 - 10 years' experience of protecting relative products/technology in an automotive environment is preferred.
• Need to be resilient, self-motivated and have the ability to work independently.
• Good interpersonal and presentation skills are essential.
• Proficient in English communication. (Japanese language preference)