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Service Advisor - Porsche

Serve as the key communication link between customers and technicians to ensure timely service
Minneapolis, Minnesota, United States
Entry Level
yesterday
Lithia

Lithia

An automotive retailer offering new and used vehicles, financing, service, and parts through an online platform and physical dealerships.

Service Advisor – Porsche Minneapolis

Are you ready to elevate your career with one of the most iconic automotive brands in the world? Porsche Minneapolis is seeking a Service Advisor who thrives in a fast-paced, customer-focused environment and is passionate about delivering an exceptional ownership experience.

As a Service Advisor, you'll be the vital link between our valued customers and our expert technicians. You'll:

  • Initiate service and repair requests by identifying vehicle performance concerns and customer needs
  • Verify warranty and service contract coverage
  • Develop accurate estimates and write detailed repair orders
  • Maintain clear communication between customers and technicians
  • Keep customers informed of service status, specials, and expenses
  • Administer manufacturer warranties for qualifying repairs
  • Maintain organized and up-to-date customer records

What We're Looking For:

  • Previous Service Advisor experience preferred
  • Prior experience as an automotive technician is a plus
  • Strong mechanical understanding of vehicles
  • Excellent communication and customer service skills
  • Team-oriented mindset with a drive to exceed expectations
  • Valid driver's license and clean driving record

We offer best in class industry benefits:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan

Ready to start your journey with Porsche Minneapolis? Apply today and become part of a team that values energy, excellence, and growth.

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes $64,500.00-$90,000

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements

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Service Advisor - Porsche
Minneapolis, Minnesota, United States
Support
About Lithia
An automotive retailer offering new and used vehicles, financing, service, and parts through an online platform and physical dealerships.