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Service Advisor

Assist customers by providing vehicle service recommendations and scheduling repairs
Mission Viejo, California, United States
Junior
yesterday
Lithia

Lithia

An automotive retailer offering new and used vehicles, financing, service, and parts through an online platform and physical dealerships.

Experienced Service Advisor

Mission Viejo Land Rover is seeking a highly motivated and experienced Automotive Service Advisor to join our growing team. As a key part of our service department, you'll provide our valued clients with an exceptional service experience that matches the world-class quality of the Land Rover brand.

What We Are Looking For:

  • Minimum 2 years of experience as a service advisor.

  • Proven ability to upsell services while maintaining transparency and trust

  • Strong working knowledge of vehicle systems and repair processes

  • Excellent communication and organizational skills

  • CDK experience preferred, but not required

  • Luxury/High Line experience PREFERRED.

What We Offer:

  • Competitive pay

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Lithia Learning Center

  • Vehicle Purchase Discounts

  • Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The estimated annual earning range for this position is $64,500.00 to $161,800.00, which includes commissions on individual sales, individual gross profit, and/or bonus opportunities such as individual manufacturer approvability, customer pay labor per RO, and flat rate hours. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a short-term and/or long-term incentive as part of total compensation, as well as a variety of other benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).

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Service Advisor
Mission Viejo, California, United States
Support
About Lithia
An automotive retailer offering new and used vehicles, financing, service, and parts through an online platform and physical dealerships.