Service Advisor

Wesley Chapel Toyota Seeks Top Performing Service Advisor

Wesley Chapel Toyota, a proud recipient of Toyota's President's Award and recognized as one of Automotive News' Best Dealerships to Work For in 2023, 2024, and 2025, is seeking a skilled, results-driven professional to join its award-winning service team!

If you are motivated and dedicated to achieving success, Wesley Chapel Toyota would like to meet you! This is a great opportunity to join a growing Fortune 500 company and sell a world-class brand. Let us help you achieve your personal and professional goals. Make a career change with a company and management that is invested in your success!

What will you be doing?

• Be attentive and provide excellent customer service.
• Resolve customer concerns and keep customers abreast of vehicle status.
• Work with technicians and make recommendations to customers.
• When appropriate, present a maintenance program that will fit the customer's needs.
• Build and maintain long-lasting customer relationships.
• Represent Wesley Chapel Toyota's stellar reputation in a polished and professional manner.
• Have fun!

We are seeking candidates with:

• Experience as an automotive Service Advisor.
• Toyota brand experience, a plus!
• Active listening skills to assess needs and relate technical information back to the customer.
• An understanding of the mechanical and technical
• Computer proficiency. Experience with CDK a plus!
• Excellent written and oral communication skills.
• Strong attention to detail.
• Team player
• Polished and professional
• Valid Driver's License with acceptable driving record

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.