Sales Bdc Rep

Volkswagen of Moon Township Sales Bdc Administrator

Volkswagen of Moon is seeking talented and ambitious Sales BDC Administrators. If you are personable, motivated, have a great attitude and are looking for a great opportunity to advance your career, we want to talk to you! Volkswagen of Moon is one of over 300 dealerships that make up the Lithia & Driveway family and is currently the largest automotive retailer in the nation.

Who are we looking for?

• Strong attention to detail and sense of urgency.
• Excellent communication skills both written and oral
• Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate
• Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Time Management – ability to prioritize workload and manage one's own time
• Typing – ability to type efficiently
• Mathematics – using mathematics to solve problems.
• Basic computer skills

Job Overview/Area of Responsibility

• Gather accurate customer information to create a database for continual follow-up and retention.
• Build and maintain knowledge of product information, current sales pricing and dealership and manufacturer events and promotions.
• Utilize computer skills within our internet department to increase appointments, sales and customer retention.
• Utilize phone skills to follow up with customers about their experience, resolve any issues or concerns that they may have encountered and send any major issues to the LSMS Coordinator or General Manager for further review.
• Utilize phone skills to set solid appointments with daily customer call-ins, internet leads, lists of sold and unsold floor traffic, previous customers, referrals, conquests, other generic leads.
• Other duties as assigned

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.