Mercedes Service Advisor

Service Advisor

Mercedes-Benz of Collierville, proudly part of Lithia & Driveway (NYSE: LAD), is looking for an enthusiastic and customer-focused Service Advisor to join our award-winning team. If you thrive in a fast-paced environment, have a passion for providing exceptional customer experiences, and enjoy working with one of the most prestigious automotive brands in the world, we want to hear from you!

What You'll Do:

• Greet and assist customers with professionalism and care, ensuring a seamless service experience
• Communicate repair and maintenance needs clearly and effectively
• Serve as the link between customers and our highly skilled technicians
• Provide transparent estimates and updates throughout the service process
• Build lasting relationships by delivering world-class customer service

What We're Looking For:

• Prior automotive service advisor experience preferred (luxury brand experience a plus)
• Strong communication and organizational skills
• A customer-first mindset with a professional and positive attitude
• Ability to thrive in a team-oriented, high-energy environment
• Valid driver's license and clean driving record

Why Join Us:

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

If you're ready to take your career to the next level with a brand that represents excellence and innovation, apply today and become part of the Mercedes-Benz of Collierville team!

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.