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Senior Operations Manager, Launch (west) - Remote Eligible
Own the execution of client onboarding processes to enhance operational efficiency.
Remote
Senior
2 weeks ago
Commure
Commure is a healthcare technology company focused on improving clinical workflows and interoperability.
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✨ About The Role
- The Senior Operations Manager will oversee the entire client onboarding process, ensuring efficient execution from project initiation to launch.
- This role requires cross-functional collaboration with various internal teams, including Product, Engineering, and Account Management.
- The position involves designing and implementing systems and processes to enhance scalability and efficiency within the organization.
- The candidate will be responsible for driving operational metrics and continuously improving key performance indicators.
- The role includes a significant travel requirement of 40-50% to engage with clients and stakeholders.
âš¡ Requirements
- The ideal candidate will have over 6 years of experience in consulting, investment banking, or operations within a fast-paced SaaS tech company.
- A strong proficiency in SQL and Excel is essential, with a preference for candidates who have robust analytical experience.
- The successful individual will have expertise in project management, demonstrating the ability to deploy multiple projects effectively in a dynamic environment.
- They should possess excellent interpersonal skills, enjoying customer interactions and striving to deliver exceptional customer experiences.
- A commitment to understanding clients' use cases and aligning them with best practices is crucial for success in this role.
About Commure
Commure is a healthcare technology company focused on improving clinical workflows and interoperability.