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Customer Service
Support customers effectively to ensure a positive experience and resolve issues promptly
Charlotte
yesterday
Lingo Staffing
Provides temporary and direct-hire staffing solutions specializing in light industrial, clerical, and professional workforce needs for businesses.
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Customer Service Representative
We are seeking a reliable and customer-focused Customer Service Representative to support daily customer inquiries, resolve issues, and ensure a positive customer experience. The ideal candidate is friendly, detail-oriented, and able to communicate effectively by phone, email, and in person.
Key Responsibilities
- Respond to customer questions and provide product/service information.
- Resolve customer concerns professionally and efficiently.
- Process orders, returns, and account updates.
- Maintain accurate customer records and documentation.
- Escalate complex issues to supervisors when necessary.
- Follow company policies and deliver excellent customer service at all times.
- Collaborate with team members to improve service quality.
Qualifications
- High school diploma or equivalent required.
- Strong communication and problem-solving skills.
- Ability to multitask and work in a fast-paced environment.
- Basic computer and data entry skills.
- Previous customer service experience preferred but not required.
- Friendly, patient, and professional attitude.
About Lingo Staffing
Provides temporary and direct-hire staffing solutions specializing in light industrial, clerical, and professional workforce needs for businesses.