View All Jobs 126221
Customer Success & Business Supporter (jera)
Own the customer success workflow for JERA, including training and campaign coordination
Bangkok
yesterday
LINE MAN Wongnai
A leading Thai on-demand platform offering food delivery, ride-hailing, grocery, and restaurant discovery services powered by technology and data.
6 Similar Jobs at LINE MAN Wongnai
Job Title
About LINE MAN Wongnai: Currently LINE MAN Wongnai is expanding its operations into the beauty, dental, and service store businesses such as massage/spa or beauty stores under the JERA brand to support this expansion.
Duties and Responsibilities:
- Manage customer and business partner relationships to ensure smooth use of the program and activities.
- Monitor JERA system usage, coordinate installation, and manage initial user training for customers.
- Provide technical support and assistance to customer admins, gather issues, and coordinate with the development team to improve the system.
- Coordinate customer activity and marketing campaign settings and follow up on usage results.
- Collect customer feedback and suggestions to develop services, increase satisfaction, and maintain long-term relationships.
Qualifications:
- Good communication skills and ability to work in a team.
- Disciplined, punctual, and fully committed to work.
What You Will Get:
- Opportunities for career advancement and skill development.
- Chance to grow with the company's new challenging business.
- Training on JERA Cloud, LINE MAN Wongnai POS, and related tools.
- Compensation structure with commission based on actual performance.
About LINE MAN Wongnai
A leading Thai on-demand platform offering food delivery, ride-hailing, grocery, and restaurant discovery services powered by technology and data.