Tenant Services Coordinator

Tenant Services Coordinator

The Tenant Services Coordinator supports property management operations by handling tenant service requests, coordinating with vendors, and maintaining positive relationships with tenants and staff. This role requires strong communication, organizational skills, and the ability to manage multiple priorities in a professional and courteous manner.

Key responsibilities include:

• Respond promptly to tenant, vendor, and manager service requests, ensuring timely updates and follow-through.
• Coordinate vendor dispatch, confirm insurance compliance, and track service requests to completion.
• Maintain communication with tenants to provide updates and confirm satisfaction with completed work.
• Distribute tenant notifications regarding vendor, ownership, or broker property visits.
• Handle incoming calls from fire monitoring companies during business hours.
• Manage building keys, including logging, monitoring, and coordinating duplication requests.
• Maintain property operations files and databases, including vendor records and documentation.

The key requirements for this position are:

• Strong interpersonal skills with a focus on building and maintaining relationships with tenants and vendors
• Excellent personality fit for a collaborative and service-oriented environment
• Proficient in Microsoft Excel; able to manage data and perform advanced functions
• Tech-savvy and comfortable navigating digital tools and platforms
• Quick learner and ability to work independently.
• Real estate experience is a plus but not a requirement.

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

Pay Range: $23 - $25 USD

About Lincoln Property Company: Lincoln Property Company is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 680 million square feet of commercial space.

All job offers are contingent on completion of a background check and proof of eligibility to work in the United States. By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy.