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Tech Support Specialist
Provide reliable technical support to clients for speech-generating devices and related software
Surprise, Arizona, United States
Entry Level
2 days ago
Lincare Holdings
Provides respiratory therapy and home medical equipment, supporting patients with chronic respiratory conditions and other long-term healthcare needs at home.
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Aac Tech Support Specialist
The AAC Tech Support Specialist provides clients technical support via phone, video, email and in-house. Documents support interactions, including interaction details and resolutions. Tests and provides feedback on related software and technologies.
Job Functions
- Provides clients technical support via phone, video, email and in-house.
- Troubleshoots to help clients who have issues with their devices.
- Helps to prepare equipment and accessories for speech-generating devices prior to shipment.
- Reviews and tests a variety of new and existing communication software programs to provide feedback and training to internal and external customers.
- Performs other duties as assigned
- Complies with all policies and standards
About Lincare Holdings
Provides respiratory therapy and home medical equipment, supporting patients with chronic respiratory conditions and other long-term healthcare needs at home.