Manager, Operations

Job Responsibilities

Interview, hire, train, and supervise quality service representatives

Assist with employee files including the coordination of employee benefits and evaluations for service representatives

Interact with Medical Professionals in the community

Implement safety programs which will included maintaining records in compliance with all Federal, State, and Local regulations that apply to DOT and FDA

Knowledgeable of CIS enter and extract information

Must be able to fill in when staffing is low

Knowledgeable of Medicare, insurance rules and regulations, community resources, and medical equipment availability

Responsible for the CHAP effort for the center

Organize and focus on special programs (i.e. Unit Dose, Care check, and Heartsteps)

Control inventory, purchasing equipment and supplies through central purchasing function

Implement cost controls

Promote effective written/verbal communication

Ensure the quality and safe delivery of medical equipment to patients

May perform equipment setups in the patients' homes

Maintain fleet of leased vehicles, establishing routine preventive maintenance schedule

Always required to be available to the on-call staff and/or take on-call when required to provide service to patients

May perform Service Representatives' duties when necessary

Respond to all Corporate communications