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Customer Service Rep

Assist customers by answering questions and resolving issues efficiently
San Jose, California, United States
Entry Level
yesterday
Lincare Holdings

Lincare Holdings

A provider of oxygen, respiratory and other chronic therapy services to patients in the home.

148 Similar Jobs at Lincare Holdings

Job Title

Offering $16 to $23 per hour

Job Description

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.

Job Functions

  • Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
  • Assesses customer need for additional products/services
  • Assesses customer compliance with physician orders
  • Answers questions and provides customer education regarding products/services
  • Documents calls in computerized record keeping system
  • Enters customer orders in computerized system
  • Verifies and updates demographic information such as address and telephone number in computerized records
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Customer Service Rep
San Jose, California, United States
Support
About Lincare Holdings
A provider of oxygen, respiratory and other chronic therapy services to patients in the home.