Executive, Distribution - support (01 - year Contract)

Job Title

Liberty Renewal Retention Specialist

Make outbound renewal calling related to Liberty renewal retention

Handle the respective channels mailbox (to answer to all customer queries related to their renewals).

Assist the Manager in the day to day correspondence for all motor matters related to the Dealership Channel.

Liaising with the respective motor UWs for product matters, CPD trainings and premium appeals.

Liaising with the operation team for CI issuance.

Handling all matters related to the Dealership channel. Main focus will be ensuring a high level of renewal retention.

Role Requirements

With GI Certification (including BCP, PGI, CGI)

Preferable with Telemarketing or call center experience

Experience in handling customers

Able to work with minimum supervision

* Subject to business need and performance of the successful candidate, the contract duration may be extended/renewed per mutual agreement

Liberty Insurance Singapore is a 100% owned strategic business unit of Liberty Mutual Insurance Group. Headquartered in Boston, Liberty Mutual Insurance Group is a diversified global insurer and the fifth largest property and casualty insurer in the U.S based on 2022 gross written premium. It ranks 86th on the Fortune 100 list of largest corporations in the U.S. based on 2021 revenue. As of 31 December 2022, Liberty Mutual Insurance Group had US$50 billion in annual consolidated revenue.

We employ over 50,000 people in 29 countries and economies around the world. Every role at Liberty Insurance is essential to our mission of helping people embrace today and confidently pursue tomorrow.

Join us and take the opportunity to advance your career.