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Member Service Representative
Fill member registrations and manage high-volume inquiries for a health services organization
Chicago
Mid-Level
$21
USD / hour
3 weeks ago
LHH
Provides career transition, talent development, and recruitment solutions to help organizations transform workforces and individuals advance their careers.
1 Similar Job at LHH
Member Service Representative
Member Service Representative - Chicago (Pilsen area) LHH Recruitment Solutions is assisting a local organization in hiring Member Service Representatives. This is a contract to hire role, onsite near Pilsen.
Job notes:
- This position is Contract to Hire
- Hours: Monday – Friday, 9am-5pm
- Pay: $21/hour
Responsibilities
- Assisting members with registration
- Taking high volume inbound calls from members needing to register
- Answering questions regarding membership dues and deductions
- Answering basic questions about CBA contracts, union programs and events
- Documenting all phone call content
Qualifications include:
- 2 or more years in customer/member services, for a health insurance, union, or health provider organization
- Tech savvy, able to work between multiple systems and monitors
- Ability to complete deadlines and goals, under minimal supervision
- Strong written and verbal communication skills, excellent attendance and punctuality
Benefits LHH offers include medical, dental, vision insurance and retirement savings.
About LHH
Provides career transition, talent development, and recruitment solutions to help organizations transform workforces and individuals advance their careers.