Healthcare Customer Service

Healthcare Customer Service Specialist

Are you passionate about healthcare and delivering exceptional customer service? Ready to launch your career with a respected healthcare organization? LHH is excited to partner with a leading healthcare provider in search of a dedicated Healthcare Customer Service Specialist to join their San Diego team.

In this vital role, you'll be the first point of contact for patients and providers—handling high volumes of inbound calls, routing inquiries to the appropriate clinical staff, conducting follow-ups, and ensuring accurate data entry. If you're looking for a meaningful opportunity with long-term potential, this could be your perfect fit.

Position Type: Contract-to-Hire

Pay Rate: Starting at $24.00/hour

Location: Onsite in Mission Valley, San Diego, CA

Schedule: Monday–Friday, 8:00 AM – 5:00 PM (Full-Time, 40 hours/week)

Key Responsibilities

• Answer inbound calls with professionalism and empathy
• Assist patients and healthcare professionals with inquiries
• Transfer calls to appropriate nurses or physicians
• Conduct outbound follow-up calls as needed
• Accurately input and manage data in internal systems
• Support general office tasks and clerical duties

What We're Looking For

• 1+ years of call center/customer service experience (healthcare preferred)
• Excellent verbal and written communication skills
• Strong attention to detail and data accuracy
• A genuine passion for helping others and delivering quality service

Why You'll Love This Role

• Competitive starting pay with potential for increases
• Opportunity to convert to a permanent role with excellent benefits and work from home
• Work with a mission-driven team in a respected healthcare setting
• Gain valuable experience in a fast-paced, patient-focused environment

Apply Today! Interviews are happening now—don't miss your chance to join a team that's making a difference in healthcare every day.

Pay Details: $24.00 per hour

Search managed by: Alicia Fritzal

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Military-connected talent encouraged to apply

Ref: US_EN_27_814423_3099339