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Customer Service Representative

Own the end-to-end order processing workflow for high-value client accounts
High Point, North Carolina, United States
Entry Level
$50,000 – 60,000 USD / year
15 hours agoBe an early applicant
LHH

LHH

Provides career transition, talent development, and recruitment solutions to help organizations transform workforces and individuals advance their careers.
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Customer Service Representative

LHH is partnering with a well-established and growing company in High Point searching for a direct hire Customer Service Representative to join their current team. This role will focus on order and account management including inventory and logistics coordination. This role will be fully onsite M-F 8-5 and will pay $50-60k with full benefits.

Responsibilities:

  • Manage order process for assigned clients from start to finish.
  • Receive new orders via email/phone and enter all specifications into ERP including quantity, color, fabric, and finishing product selections, ship/delivery addresses, etc.
  • Communicate with internal production, purchasing, logistics teams to verify available inventory and product client with updated ship/delivery dates.
  • Manage open order reports via Excel and share with client as requested.
  • Assist with invoicing/billing issues.

Qualifications:

  • Must have B2B customer service experience to be eligible for this role.
  • Furniture/manufacturing industry experience preferred
  • ERP experience
  • Must have strong communication skills, ability to multi-task and problem-solve.

If you are interested in this opportunity, please apply at www.lhh.co

Pay Details: $50,000.00 to $60,000.00 per year

Search managed by: Kaitlyn Pruitt Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Ref: US_EN_27_813236_3121572

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Customer Service Representative
High Point, North Carolina, United States
$50,000 – 60,000 USD / year
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About LHH
Provides career transition, talent development, and recruitment solutions to help organizations transform workforces and individuals advance their careers.