Customer Service Professional

LHH is seeking a customer service professional for one of our great clients. In this position you will be tasked with processing quotes and orders.

Responsibilities:

Deliver high-quality customer support by handling inbound and outbound calls, emails, and service requests with professionalism and accuracy
Process customer orders, quotes, and account updates using ERP and CRM systems while ensuring data integrity and compliance
Resolve customer inquiries, complaints, and discrepancies by coordinating with internal teams to provide timely solutions
Maintain proactive communication with customers regarding order status, shipments, delays, and tracking information
Manage customer records, documentation, and data entry to support efficient service operations
Build positive customer relationships through active listening, problem-solving, and consistent follow-through

Qualifications:

Pay/Benefits:

Pay: $21-$23/hr
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply

Ref: US_EN_27_813124_3121824

Customer Service