Account Manager

Account Manager

LHH Recruitment Solutions is partnering with our client to find a proactive and detail-oriented Account Manager to join their team in Richfield, OH. This role is ideal for someone who enjoys supporting sales operations, managing customer accounts, and providing administrative support to a dynamic management team. If you thrive in a fast-paced environment and are passionate about building strong client relationships, we encourage you to apply!

Responsibilities:

• Provide administrative support to the management team, including monitoring customer accounts
• Support lead generation initiatives to help achieve annual sales targets.
• Collaborate with senior management to develop and track sales strategies and activities.
• Maintain and expand the organization's prospect database.
• Manage outbound and inbound invoice accounts, including monitoring monthly accounts receivable and payable.
• Track overdue payments and promptly notify management of discrepancies.
• Process sales order changes or cancellations and communicate updates to management.
• Respond promptly and professionally to customer inquiries and complaints.
• Capture and update customer information for future follow-up.
• Build rapport with customers through friendly, engaging communication.

Qualifications:

• College diploma required; additional training in customer service is a plus.
• Proficiency in Microsoft Excel and strong mathematical reasoning skills.
• Excellent communication skills with both clients and team members.
• Ability to work proactively, solve problems independently, and manage files systematically.
• Spanish language skills are a plus.

Pay Details: $41,000.00 to $49,500.00 per year Search managed by: Jessica Robbins Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Candidate Privacy Information Statement. The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Military connected talent encouraged to apply Ref: US_EN_27_814350_3099213