International Field Service Engineer

International Field Service Engineer

With manufacturing sites across the US, UK, Germany and Denmark, LGC Biosearch Technologies has plans to continue growing. We deliver mission critical genomics to our diverse customer base in molecular diagnostics, pharma/biotech and agrigenomics. Our integrated portfolio of products, services and expertise supports our purpose of 'Science for a Safer World' and we have embodied our mission by working with customers to enable research into life-altering treatment for disease and illness worldwide. We are currently seeking talented candidates who are up for the challenge of operating in a high-growth, purpose-driven organisation.

We are looking for a highly skilled International Field Service Engineer to join our ambitious team based in Molsheim, France. This outstanding opportunity allows you to work with world-class industrial equipment and travel globally, providing exceptional technical support to our diverse clientele. At LGC, we are determined to deliver outstanding service and innovative solutions!

Responsibilities

• Travel internationally to client sites to install, maintain, and repair complex industrial machinery and equipment
• Conduct detailed diagnostics and troubleshooting to identify and resolve technical issues efficiently
• Perform preventive maintenance and upgrades to ensure equipment reliability and longevity
• Provide clear and concise technical mentorship and training to clients on accurate equipment operation and maintenance
• Prepare detailed service reports and maintain accurate documentation of all field activities
• Collaborate with multi-functional teams to improve product design and service delivery
• Stay updated on the latest technological advancements and industry standard methodologies
• Adhere to all safety protocols and regulations in various industrial settings
• Manage spare parts inventory and coordinate logistics for service visits

Qualifications

• Bachelor's degree or equivalent experience in Engineering (Mechanical, Electrical, or related field)
• Minimum of 3-5 years' experience in field service engineering, preferably in an international context
• Strong technical knowledge of industrial equipment and machinery
• Excellent troubleshooting and problem-solving skills
• Proficiency in using diagnostic tools and software
• Proficiency in English; additional languages are highly desirable
• Outstanding communication skills, both verbal and written
• Ability to read and interpret complex technical documentation
• Proficiency in Microsoft Office suite
• Experience working in diverse cultural environments
• Valid EU work permit or eligibility to acquire one
• Willingness and ability to travel internationally frequently (up to 70% of the time)
• Relevant industry certifications (e.g., CMRP, CRE) are advantageous
• In-depth understanding of safety protocols and regulations in industrial settings
• Adaptability and resilience to work effectively in challenging environments
• Strong interpersonal skills and attention to detail

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers' products and workflows and are valued for their performance, quality, and range.

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.