Food Services Concierge

Food Services Concierge

We are looking to add an enthusiastic, experienced food services concierge for hospitals to our healthcare team in Pittsburgh. As a food service concierge, you will have the opportunity to ensure accurate, professional, and secure processing of orders and to address patients and their guests are satisfied.

What You'll Be Doing

• Fostering patient relationships by identifying and responding to their needs.
• Making internal or external contact with necessary personnel to address patient concerns as needed.
• Managing data to aid completion of patient orders.

What We're Looking For

Must-haves:

• Excellent written and verbal communication skills.
• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Knowledge of Microsoft Office, Outlook, telephone systems, printers, and fax machines.

Nice-to-haves:

• Experience in an acute care and/or healthcare environment, preferably in patient and resident services.
• At least one years' experience in customer service or a call center.
• Associate's degree or higher.

Where You'll Be Working

Allegheny General Hospital - possible travel to other hospitals for support

Our Benefits

• Medical (FT Employees)
• Dental
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement (FT Employees)
• Paid Time Off

Cura serves hospitals, senior living centers, and other long-term care facilities. We guarantee compassionate service and healthy, delicious meals to ensure that quality of life never diminishes.

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you've gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

This job description can be revised by management as needed.