Customer Service Agent
Customer Service Agent
Levi's Building Components, a leader in the metal roofing accessories industry, is looking for a Customer Service Agent. The main responsibility would be receiving inbound calls, emails, and other forms of communication from customers and responding accordingly. Other key responsibilities would include:
- Providing exceptional customer service to existing customers, prospects, team members, and vendors
- Performing administrative duties accurately while remaining organized
- Building client relationships that are genuine, supportive, and represent the company philosophy, mission, vision, and goals
- Making outbound phone calls to customers to communicate product offerings, sales, and promotions
- Collaborating on projects and assignments to assist the growth of the department and company
The ideal candidate would possess the following skills:
- Experience with various software applications to include the Microsoft Office Suite
- The ability to work in a team atmosphere and be a team player
- An outgoing and pleasant demeanor
- Ability to communicate clearly and concisely via all platforms (phone, email, text, etc.)
- Willingness to adapt to any situation and improvise accordingly
- Comfortable with having a varied workload that can fluctuate daily
- Strong attention to detail
- Expected hours: 7 am - 5 pm
Levi's Building Components offers the following benefits:
- Generous profit-based bonuses
- Health, Dental and Vision Insurance
- 401k with match
- PTO and paid holidays
- Tenure awards and company sponsored trips
- Biannual employee reviews with raise opportunity
- Free company apparel
- Flexible Schedule Options
Compensation: $18.00 - $19.00 per hour
Levi's Building Components is a nationally recognized Metal Roofing Accessories supplier founded in 1978 on Christian principles. They service distributors and wholesalers across the US and Canada. Levi's Building Components continues to experience consistent growth not only as a business but as a leader in their industry.