Plumbing Service Manager

Plumbing Service Manager – Rockledge, FL

Are you an experienced plumbing professional with a passion for leadership, customer service, and driving results? Freedom Air and Plumbing is seeking a Plumbing Service Manager to lead our residential plumbing team in Rockledge, FL.

This is an exciting opportunity to step into a leadership role at a trusted, growing home services company that values its people and delivers exceptional service to our customers every day.

What's in It for You:

• Competitive Compensation: $80,000-110,000 + bonus
• Comprehensive Benefits: Medical, dental, vision, 401(k) with match, PTO, paid holidays, and company-paid life insurance
• Tools for Success: Company-provided laptop and phone
• Positive Culture: Team-focused environment with growth, development, and work/life balance
• Be Part of Something Bigger: We're a proud Nexstar partner committed to high-quality work and unmatched customer service

What You'll Do:

• As our Plumbing Service Manager, you'll lead a talented team of technicians and oversee the daily operations of our residential plumbing service department. You'll focus on:
• Leadership & Coaching: Hire, train, and mentor plumbing technicians to perform at their best
• Revenue Growth: Motivate your team to hit daily, weekly, and monthly goals
• Operational Oversight: Manage schedules, ensure efficient dispatching, and conduct vehicle and uniform inspections
• Customer Satisfaction: Handle customer concerns with professionalism and care
• Process Improvement: Identify ways to streamline workflow and boost team performance

What We're Looking For:

• Proven Leader: 3–5+ years of supervisory role experience in residential service
• Plumbing Expertise: Hands-on plumbing knowledge and a track record of success in the trade
• Tech-Savvy: Experience with ServiceTitan and Microsoft Office a plus
• Nexstar Knowledge: Familiarity with Nexstar systems and coaching methods is preferred
• Strong Communicator: Confident leading a team and working cross-functionally to solve problems and deliver results

Qualifications:

• 3–5+ years of leadership experience in residential plumbing or related trades (HVAC, pest control, etc.)
• High school diploma required; college degree preferred
• Valid driver's license and clean driving record

At Freedom Air and Plumbing, we're not just about fixing pipes—we're about creating opportunity, building community, and delivering comfort to every customer we serve. If you're ready to take the next step in your leadership career, we'd love to meet you.

Apply today and help us grow the next generation of plumbing excellence in Rockledge!

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE