Branch Operations Manager - HVAC

Job Title

Lennox National Account Services is seeking a Branch Manager for our Commercial Heating, Ventilation, and Air Conditioning (HVAC) maintenance and service division.

Job Description

The person in this position manages and coordinates the activities of employees engaged in maintaining, servicing, and installing commercial HVAC equipment and accessories. The manager is responsible for safety, labor productivity and efficiency, inventory management, customer satisfaction, employee retention, and on-time arrival.

Duties Include, But Are Not Limited To:

• Reads, analyzes, and interprets written or verbal reports, correspondence, or proposals and blueprints
• Assists employees in diagnosing commercial HVAC equipment
• Prepares estimates and proposals
• Review financial statements, sales, and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
• Requisitions and keeps inventory of tools, equipment, and materials
• Studies production schedules and estimates labor requirements for completion of job assignment
• Directs employees engaged in dismantling, assembling, and installing equipment
• Interprets and communicates company policies to employees
• Inspects and monitors work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules
• Ensures proper procedures are in place for reporting and managing accidents
• Interprets specifications, blueprints, and job orders to employees, and assigns duties
• Establishes or adjusts work procedures to meet production schedules
• Recommends measures to improve production methods, equipment performance, and quality of product
• Suggest changes in working conditions and processes to increase efficiency of branch, customer service, or work crew
• Analyzes and resolves work problems, or assists employees in solving work problems
• Initiates or suggests plans to motivate employees to achieve performance goals
• Maintains time and production records
• Directly supervises four to ten employees
• Carries out supervisory responsibilities in accordance with the company's policies and applicable laws
• Perform other duties as assigned

Qualifications

• Associate Degree (A.A.) or equivalent education from a two-year college or technical school
• 5+ years related experience or equivalent combination of education and experience
• HVAC industry technical knowledge preferred
• P&L Management Experience with successful track record preferred
• Ability to travel in local market on a regular basis; occasional overnight travel required
• Ability to climb ladders
• Moderate lifting (up to 50 pounds)
• Computer skills; competent in MS Office software (Word and Excel)
• Must achieve NATE certification in first full year as Branch Manager
• EPA Certification: Type I and Type II or Universal Preferred
• Positive mental attitude, self-motivated, self-starter, Competitive, High Energy, Ability to thrive in a fast pace environment, professional and punctual.

What We Offer

Compensation: This is a salaried exempt role. The salary range for this role and market is between $70,000 - $80,000 annually. Factors that may affect the starting salary include geography/market and the individual's tenure, performance, skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual and monthly bonus in accordance with the terms of the Company's applicable plan. Employees in this role are not eligible for overtime.

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance. Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 10 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.